Quick Assist Error AADSTS50020

Blog Date 7 June 2021


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The Explanation.

Trying to suss out Quick Assist. When you "Give Assistance" it will want you to log in with an MS account, which I have. It bombed out though with the error AADSTS50020. It seems it uses the various settings and logins etc etc stored in the good old Internet Options that the old Internet Explorer uses. Clear out those settings and try logging in.

IT Support? Contact ren@techsolus.co.uk

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